Ordering
Just like the cellar,the order form.
Four parts: your details, bottles, bag-in-box, then corks and notes. The total shows as you go, then you pay online, by card.
- Prices are per bottle, bought by the case of 6. Single bottles or mixed cases cost one euro more per bottle.
- A bag-in-box (BIB) is a 10, 20 or 30 litre wine fountain: the price shown is for the whole box.
- Shipped to your home in France, or collected at the cellar in Villeneuve.
Prefer the phone? Call the cellar on +33 2 41 78 08 76.
Ordering the Mayo special edition? Tick the green box at the top of the form: it shows the four wines of the edition, paid online and collected at the cellar as one group order.
Before you order
The questions we are asked.
Does the order form commit me?
Yes: the order is concluded when you pay online. Éric then calls you to agree on the shipping date or collection at the cellar. For a shipped order, you have fourteen days after receipt to withdraw (see our terms of sale).
What is the minimum quantity?
Prices shown are for a case of 6 bottles of the same wine. Single bottles or mixed cases cost one euro more per bottle.
How much is shipping?
It depends on the number of units, one unit being one bottle or one litre of bag-in-box. The order form works it out and adds it to the total, before payment. No charge for collection at the cellar.
What are the prices?
From €5.20 to €16.40 a bottle depending on the wine, bought by the case of 6; single bottles or mixed cases cost one euro more per bottle. Bag-in-box starts at €27.00 for 10 litres. The price of each wine is on the order form.
When will my order arrive?
Éric calls you when your order comes in to agree on a shipping date. Failing an agreed date, delivery takes place at the latest thirty days after the sale is concluded. You can also collect your cases at the cellar.
What if a bottle arrives broken?
The wine travels at our risk until it is in your hands. Check your parcels on delivery, note any damage on the carrier’s delivery slip and call the cellar on +33 2 41 78 08 76.
Can I change my mind after ordering?
For an order placed at a distance, you have fourteen days from receipt to withdraw, without giving a reason. The bottles come back to us unopened, in their original condition, and return costs are at your expense. This right does not apply to purchases made in person at the cellar. The details and the form are in our terms of sale.
What if a wine has sold out?
We let you know. With your agreement we replace it with another wine, adjusting the price; otherwise we refund that wine, with shipping recalculated, within fourteen days.
How do I pay?
Online, by card, when you order, on the secure pages of Stripe, our payment provider. This site never sees your card.
Can I collect my order at the cellar?
Yes, at the cellar in Villeneuve, during opening hours. Call us on +33 2 41 78 08 76 so your cases are ready.
What is a BIB?
A bag-in-box, a 10, 20 or 30 litre wine fountain. The price shown is for the whole box. The wine should be bottled within twenty-four hours.
Do you ship outside France?
Orders on the website are delivered in mainland France only. For a shipment elsewhere, call the cellar: we will make you a separate offer, with its full price.